“Results or relations” is a modem leadership and management challenge. I have had the opportunity to work with both kinds of leaders and managers. Both styles are effective in the right setting. Both styles can blow up in the wrong setting. There are leadership situations that call for relationships in order to accomplish the objectives. The ability to carry an idea forward depends on the relationships to make it happen. As Stephan Covey explained, there have to be enough deposits in the emotional bank account to make “stuff’ happen. The people who have the relationships have deep Rolodexes and have built these relationships over the years. The results leaders have the ability to get things done efficiently and fast. They perform at a high level. They are great under pressure and know how to deliver. The teams they work with are well run and focused. These teams are usually small…

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Businesses understand the importance of branding and marketing their “brand.” It is an easy way for customers to understand what the company is all about, what the company stands for, and its purpose. The hard part for many people is to recognize that we each have a personal brand. The personal brand is what we are “all about” in life. To develop a personal brand requires reflection, thinking about, and writing down what is important to you. Here are five basic steps toward developing a personal brand: Core Values. Everything we do starts with what we believe and how we see the world. Surprisingly, most people don’t take the time to reflect and develop their critical core values. Those values can be found in traits, strengths, interests, and beliefs. Reflecting on what makes us engage at a high-level reveals where a person’s passions lie and what gets us motivated and…

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Socrates once said, “An unexamined life is not worth living.” This is still true today and may even have a more significant role in success than at any other time. Our world is hyper-connected and fast-paced. We go, go, go, and yet find no time to stop, think and reflect on what we are doing, what we are saying, who we are or whom we want to be. I see, at least once a month, people in elected positions and high business positions making unethical, illegal or immoral decisions. There should be a moment of pause in our culture for us to question and to stop and wonder what was going on in their lives to cause them to make such bad decisions. Socrates’ quote is a reminder of the modern-day challenges we face. Finding and keeping your true identity or your “True North” takes time, effort and reflection. Here…

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What type of lens we use to look at the world determines what we choose to see and think about what is around us. Our “lens” brings certain things into focus, while other things become blurred. We are quick to look around us and to measure our success by what we want to see. Here is a story of a young man learning a lesson about riches and poverty: One day a young man of a very wealthy family took a trip to the other side of the world to see how other people lived in poorer countries. The young man’s grandfather had sent him on this journey of discovery. The young man spent a couple of days and nights on a small farm in a rural part of the country watching this very poor family scratch out an existence on a small plot of land. On his return trip…

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Nancy Millar, Vice President of the Convention and Visitors Bureau for the McAllen Chamber of Commerce, announced her retirement last week after 22 years of working at the McAllen Chamber of Commerce. Those of you who have had the pleasure of working with Nancy over the years understand the insight and enthusiasm she brought to the table on every project or event she worked on and developed. She truly has a deep love for McAllen. Nancy is a person who can stretch a dollar and get the biggest “bang for the buck” in marketing and advertising. She has a keen understanding of how to pull a marketing plan together and how to execute. What I grew to appreciate about Nancy is how she worked with limited resources and was still able to drive economic growth in McAllen. When an organization is flush with cash and can spend large sums of…

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This last week, the McAllen Chamber of Commerce hosted its first Entrepreneur Summit and one of the presenters, Jon Roberts from TIP Strategies, discussed the importance of 5G and the next big-business boom. There has been a lot of conversation around artificial intelligence (AI), bio-engineering, robotics, and the North American Energy Boom, but the most significant change is coming with 5G. The techno-revelation is built on a foundation of moving and processing information quicker and at lower costs. The rollout of 5G will be the infrastructure foundation to make all this happen. The 5G infrastructure will be able to carry previously prohibitive volumes of data and will allow a smarter and more connected world. Whether you are talking about driverless cars, flying vehicles, AI, intelligent appliances, advanced manufacturing or superfast data communication, 5G will power all of it and be the game changer.    The rollout of 5G is in…

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How does a person create change and new opportunities? Most business people are consumed with just taking care of their customers, inventory, equipment, employees, bills, taxes – and the list goes on. They hardly have a chance to think about new opportunities or innovation. The challenge for “flat and thin” organizations is: “How do you do all the things that have to get done for your business and still create and bring about change to make your organization or business successful?” Some experts believe some people are “hardwired” to create and see opportunities that other people don’t see. Still, other experts believe you can train yourself to see new opportunities. I think it is a combination. Part of that ability to see new opportunities or to create new opportunities can be built into the culture of a business or organization. Here are six suggestions to create change and opportunity: 1.…

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Thursday, February 28, from 8:00 AM to 5:00 PM, the McAllen Chamber of Commerce will be hosting the Entrepreneur Summit at the Embassy Suites in McAllen. The event is powered by Texas Regional Bank, Texas A&M, Burton McCumber & Longoria LLP and the Federal Reserve Bank Dallas – San Antonio. The summit will support our efforts in developing a dynamic entrepreneur ecosystem in McAllen and throughout South Texas. Fostering innovation and new ideas is a foundation for creating wealth for a community or a region. So many times, groups and cities focus only on what I call the ingredients – incubators, accelerators, angel investor funds, and grants. The real challenge is figuring out how to create and blend the “right” recipe for success. The most critical elements and the most significant “X” factors for success when creating an entrepreneur ecosystem are people. Are we bringing the right people together that…

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Last week, I wrote about several fundamental basics a good salesperson does every day. Good salespeople are working when others are sleeping, watching TV or wasting time on Facebook or other social media platforms. The most fundamental aspect of selling is understanding your customers’ wants. If a successful salesperson can master the “wants” of a customer, they are halfway to making the sale. Here are some of the things customers may have at the top of their minds: more profits, more sales, better image, more customers, better brand recognition, no hassles, less stress, more value, more success, and recognition. The good salespeople learn these key drivers by researching their customers and understanding their customers’ markets and business models. If you are still cold-calling customers, you are wasting your time. A salesperson who is cold calling is making a “Hail Mary” effort. Networking is the difference between success and failure. Spending…

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There are some people who just seem to be natural-born salespeople. There are others who dread the thought of having to try to convince someone else to buy something. The reality is that all of us are selling something. We are selling our skills, our contacts, our ability to get something done, or a product or service – but we are all selling. The one key difference – and this is important – is whether you are helping someone solve a problem or whether you are just trying to get their money. We have all dealt with people who are just trying to get our money; the high-pressure salesperson who is more focused on what they can get out of a deal than actually helping a potential customer solve a problem. Here are five things a good salesperson focuses on during the sale process: It is not about you. If…

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The City of McAllen is launching the “I Know a Place in McAllen” social media campaign to showcase all of the incredible attractions, sites, and sounds that go beyond the traditional locations that have made McAllen so well known. We want our proud locals and inspired visitors to be the stars and to help us bring to life the real McAllen. Learn more at visitmcallen.com

This past holiday season gave me a chance to reflect on the many things “having kids” has taught me over the course of watching them grow and develop. I am now entering the next phase of life, watching grandkids grow and develop, which I must admit is not as stressful as raising kids. So, I started to think about what “having kids” and “having grandkids” has taught me about life. Here are seven things I have learned from kids: 1) Be curious. Kids are curious about everything. One day it can be dinosaurs and the next day it could be horses. Kids remind us that curiosity is a key ingredient to loving life. Ever been around an adult who has lost the ability to be curious about things? There is no spark, nothing that makes them interesting. Kids have taught me not to lose my curiosity about life. 2) Be…

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The World Economic Forum recently released its Global Competitiveness Report 2018.  The report shows that the United States has returned to the #1 position in overall competitiveness. Singapore was #2, Germany was #3, Japan was #6, China was #28 and Russia was #43. There are twelve key benchmarks that measure a country’s competitiveness and they include the following: Intuitions. Includes the rule of law and ensuring fair and equal treatment. The U.S. was ranked #13. Infrastructure. The benchmark includes everything from broadband to airports to highways. With some of the oldest legacy infrastructure in the world, the U.S. needs to invest much more to move up from #9. Internet, Communications and Technology. America’s diversity and individualism hurt, as too many people opt-out of state-of-the-art technology. The U.S. was ranked #27. Macroeconomic Stability. This benchmark refers to safety provided by monetary and fiscal policies. The United States is ranked #34. This…

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